Accessibility Statement

Business Name: Velora

Website: Veloraofficial.online

Last updated: 10/11/2025

Velora is committed to ensuring that our website is accessible to as many people as possible, regardless of ability or technology. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously improve the usability of our website.

1. Our Commitment

We are dedicated to providing an inclusive online experience by:

Designing and developing our website to be usable by everyone
Ensuring clear navigation, readable text, and functional design
Supporting screen readers and keyboard navigation
Using alt text for images where possible
Testing accessibility on a regular basis

2. Measures We Take

To support accessibility, Velora implements the following measures:

Regular accessibility reviews and updates
Use of responsive, mobile-friendly design
Logical and consistent website structure
Alt text for images, where appropriate
Sufficient color contrast
Clear form labels and instructions
Compatibility with commonly used browsers and assistive technologies

3. Technical Standards

The Velora website is built to conform with:

WCAG 2.1 AA accessibility guidelines
HTML5 and CSS coding standards
Modern browser requirements

Compatibility is intended for:

Desktop, tablet, and mobile devices
Major browsers such as Chrome, Safari, Firefox, and Edge

Some older browsers may not fully support all features.

4. Limitations and Areas for Improvement

Despite our best efforts, some parts of the website may not be fully accessible, such as:

Third-party plugins or embedded content
Older product photos that may require updated alt text
Occasional contrast variations

We are actively working to improve these areas.

5. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter barriers or have improvement suggestions, contact us:

Email: sales@veloraofficial.co.uk

Address: Unit 5, Forge road, Hitchcocks business park, EX15 3FA

We aim to respond within 3 business days.

6. Formal Complaints

If you are unhappy with our response or feel your concern has not been addressed, you may contact the Equality Advisory and Support Service (EASS) or your local accessibility authority for further guidance.

7. Ongoing Improvements

Velora is committed to ongoing accessibility enhancements.

We regularly review our site and update content, design, and functionality to maintain a high standard of accessibility.

Accessibility Statement

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